How do I get a hold of EVA Air?
If any customer faces any issue then you can contact at EVA Air customer care service number - 1 (802)-341-3448 or 1 (800) 695-1188. that will solve your queries as soon as possible.
EVA Air is one of those airlines that is used by a number of passengers to travel as the airline provides good inflight services. If any customer faces any issue before or during their trip via EVA Air, then its customer care services are available to help customers. They can use different communication-mediums to get a hold of EVA Air. A description of all the communication mediums to get connected is given in the following-section.
Which questions can be Resolved Through Eva Air Customer Service?
Customers can get the solution to any of the below-mentioned questions:
- Questions related to flight cancellation or refunds.
- If any customer is unable to make a booking, he can get assistance.
- Questions regarding miles and loyalty programs.
- Special assistance or wheelchair-related questions.
- Queries related to luggage.
- To track flight status.
How Do I Communicate with EVA Air by phone?
If you want to contact EVA Air representatives by calling, then you must begin the process by dialing the official EVA Air phone number: 1 (802)-341-3448 or 1 (800) 695-1188. The call will be connected by an automated voice; callers must obey the instructions in the same sequence as they are guided, followed by pressing one number from the following IVR menu:
- Press 1: To book tickets
- Press 2: To cancel your reservation
- Press 3: For managing your ticket
- Press 5: For cancellations or refunds
- Press 7: For requesting a callback
- Press #: For directly linking your call to the corresponding representative
Your call will be connected to the corresponding EVA Air representative once you press one number from the above-mentioned menu.
Alternate Methods to Contact the EVA Air Customer Service:
Customers can also use any of the following alternatives to receive assistance from EVA Air if the phone lines are unavailable or busy:
Receive assistance using the live chat option:
The most commonly used medium to get through EVA Air Customer Service quickly is live chat. Customers need to follow the steps described below to use this option:
- Visit the website of EVA Air.
- Scroll the home screen to the bottom of the page.
- Click on the “Contact us” option from customer service.
- When you reach the contact page, open the chat window.
- Write your issue and press the send key to deliver your message.
- Finally, you will get a response from a virtual representative.
- If you want further assistance, then you can also request a callback at your preferred time and date.
Send a letter to EVA Air:
Another alternative that can be used by the customers to get in touch with customer care services is by writing and dropping a letter. If you want to register your concern, then you can mention the issue in brief and attach the documents that validate your concerns and press it to the following postal address:
1450 Broadway,
31st Floor, New York,
NY 10018, U.S.A.
Resolve your issues over social media:
If you cannot use the options given above and you want an immediate response from the airlines, then social media is the best platform. You can post your concerns or even draft and send messages on the below-mentioned platforms:
- Facebook: https://www.facebook.com/evaairwayscorpen
- Instagram: https://www.instagram.com/evaairways/
- Twitter: https://twitter.com/EVAAirUS
The above platforms can also be followed to get important details about the airlines.
Read Also:-
Get Free Seat Selection on EVA Air
How to Get a Refund from Eva Air?
EVA Air cancellation policy
How to talk to a Person at EVA Air?
